How I Work

I don’t lead big rooms. I work best 1:1 and in small groups—sitting with people, watching how they actually work, and coaching them to do it better.

I simplify. I don’t add. Most churches have more software than they can use. My default is fewer tools, used optimally. I’m not selling you apps.

I focus on “how,” not “why.” You bring the mission and the strategy. I help with the workflows, the tools, and the operating agreements that make execution possible.

I tell you what I see. If your tools are fine but your habits are broken, I’ll say that. If a senior leader is bypassing systems and creating chaos, I’ll name it. If you’re not ready for change, I’ll tell you to wait. Honesty is more useful than politeness. Clear is kind.

Google Workspace–first. The intensive is built around Google’s ecosystem—Docs, Sheets, Drive, Calendar, Gmail, Chat, and Gemini for AI. If you’re committed to Microsoft 365 and not open to Google, this isn’t the right fit.

Asana-preferred for project management. I don’t sell or represent Asana, but I’m an expert and I think it’s ideal for most churches—focused on project and task management without duplicating your workspace. If you already have a PM tool, I can optimize it. If you’re undecided, I’ll likely recommend Asana.

I’m not an AI hobbyist who read a few articles. I’ve spent years going deep on AI—how the models work, how to use them in real operational workflows, and where agentic AI is heading. I operate at a level most church leaders haven’t encountered yet.

I say that not to impress, but because it matters: when I teach your team to use AI operationally, I’m not giving them a gimmick. I’m giving them the foundation for a way of working that will only become more powerful over the next several years. The churches that build this muscle now will have a significant operational advantage. The ones that wait will be playing catch-up.

ChurchOp is:

• A two-day, on-site intensive focused on operations
• Practical coaching on using your existing tools in coordinated, optimal ways
• Hands-on AI training for real operational work
• A written Playbook and follow-up coaching so it sticks

ChurchOp is not:

• Vision casting, strategic planning, or leadership development
• Software sales or IT support
• A quick fix that skips behavior change

If we work together:

• I show up prepared—the pre-work means I already know where to focus on Day 1
• I watch before I prescribe
• I’m honest about what I see, even when it’s uncomfortable
• Everything is grounded in tools you have and capacity your team actually has
• I build your team’s ability to own it after I leave—not dependency on me